FAQ's

🚚 1. How long does shipping take?

We ship most of our products within 1–3 business days. Delivery usually takes 7–15 business days depending on your location in the USA or other countries. 

 

💳 𝟮. 𝗪𝗵𝗮𝘁 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 𝗺𝗲𝘁𝗵𝗼𝗱𝘀 𝗱𝗼 𝘆𝗼𝘂 𝗮𝗰𝗰𝗲𝗽𝘁?

We accept secure payments via Visa, MasterCard, PayPal, Apple Pay, Google Pay, and more.

 

🔄 𝟯. 𝗪𝗵𝗮𝘁 𝗶𝘀 𝘆𝗼𝘂𝗿 𝗿𝗲𝘁𝘂𝗿𝗻 𝗽𝗼𝗹𝗶𝗰𝘆?

We offer a 14-day return policy for unused and unopened items. If there’s an issue with your order, please contact our support team within 7 days of delivery.

 

📦 𝟰. 𝗛𝗼𝘄 𝗱𝗼 𝗜 𝘁𝗿𝗮𝗰𝗸 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?

Once your order is shipped, you’ll receive a tracking number via email. You can also use the Track Order page on our website anytime.

 

📧 𝟱. 𝗜 𝗱𝗶𝗱𝗻'𝘁 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗺𝗮𝗶𝗹. 𝗪𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗱𝗼?

Please check your spam/junk folder first. If it’s still missing, contact us at zentromart015@gmail.com and we’ll resend it.

 

❌ 𝟲. 𝗖𝗮𝗻 𝗜 𝗰𝗮𝗻𝗰𝗲𝗹 𝗼𝗿 𝗰𝗵𝗮𝗻𝗴𝗲 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?

We process orders quickly! If you need to change or cancel, contact us within 6 hours of placing the order. After that, we may not be able to stop shipment.

 

🌍 𝟳. 𝗗𝗼 𝘆𝗼𝘂 𝘀𝗵𝗶𝗽 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆? 

Currently, we focus on the USA market, but selected products may be eligible for international shipping.

 

🛍️ 8. Are your products authentic and good quality?

Absolutely! We source trending, high-quality products from verified suppliers and test every item before adding it to our store.

 

 

💬 𝗦𝘁𝗶𝗹𝗹 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽? 

Contact our friendly support team via email: zentromart015@gmail.com
We usually respond within 24 hours!